Customer Services

Our Customer Service team members are the friendly faces and voices you interact with when visiting or calling one of our locations. Our team supports you by:

• A team member will answer your call 24/7, and we are available to respond to emergency situations. Please reserve after hours calls for urgent or emergency requests.

• Ensuring everyone has the correct information to pick, pack, and deliver your products when you place your order online or via email.

• Assisting clients with questions related to product availability and usage—if we cannot provide an answer, we will find one with the help of our veterinarians.